What Happens If You Fail a Salesforce Certification Exam?
Failing a Salesforce exam happens to good candidates — the first-attempt pass rate is around 55-65% for most certifications. Here’s exactly what happens and how to bounce back.
Immediate: Your Score Report
Immediately after finishing the exam (online or at a test centre), you’ll receive a score report showing:
- Your overall percentage score
- Your score breakdown by topic area (e.g., “Security & Access: 58%”)
- Pass or fail status
This is valuable data — your topic breakdown tells you exactly where you need to focus for your retake.
Retake Policy
- Waiting period: You must wait at least 24 hours before retaking
- Retake fee: $100 USD (half the original exam cost)
- Maximum attempts: No limit on how many times you can retake
- Registration: Book your retake the same way as the original exam via Kryterion
What To Do Immediately After Failing
- Don’t panic: Many successful Salesforce professionals failed their first attempt
- Study your score breakdown: Which topic areas were below 65%? Focus 80% of your retake prep there
- Identify what went wrong: Was it knowledge gaps? Time management? Reading questions too quickly?
- Increase practice exam intensity: Use Dumpsforce to drill the weak topics specifically
- Don’t book the retake too fast: Give yourself at least 2-3 weeks to address the gaps properly
Dumpsforce Money-Back Guarantee
If you purchased Dumpsforce practice dumps and still failed, you’re entitled to a full refund under our money-back guarantee. Email [email protected] with your exam result.
Pass Rate for Retakes
Candidates who properly diagnose their failure and specifically address weak areas pass their retake at a significantly higher rate than their first attempt. The key is targeted preparation — not just re-studying everything.
Start your retake prep with Dumpsforce practice questions — 5 free demos available.
