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Salesforce Certified Agentforce Specialist

The Salesforce Agentforce Specialist Credential is designed for individuals who are responsible for managing Agentforce within their organizations.

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About the Exam

The Salesforce Agentforce Specialist Credential is designed for individuals who are responsible for managing Agentforce within their organizations.

This exam covers these key topics that we review in the following five units of this module. Each topic makes up a certain percentage of the exam.

  • Prompt Engineering: 30% of the exam
  • Agentforce Concepts: 30% of the exam
  • Agentforce and Data Cloud: 20% of the exam
  • Agentforce and Service Cloud: 10% of the exam
  • Agentforce and Sales Cloud: 10% of the exam

By successfully passing the Salesforce Agentforce Specialist exam, you demonstrate a thorough knowledge and understanding of the following topics.

  • Navigating Salesforce tools and developing custom solutions, actions, or integrations within the Salesforce environment
  • Identifying appropriate use cases for Prompt Builder, managing prompt templates, and understanding grounding techniques
  • Creating and customizing agents based on specific business needs, and using Agentforce Testing Center to test agents
  • Using Agentforce Data Library to enhance agent response accuracy and personalize interactions
  • Understanding how Data Cloud retrievers ground agent responses
  • Monitoring agent adoption and ensuring user security
  • Engaging stakeholders in discussions on Agentforce, and identifying opportunities and challenges for Agentforce-driven business improvements
Salesforce Certified Agentforce Specialist

Product Price USD $35.00

Course info

Exam Name

Salesforce Certified Agentforce Specialist

Total Sets

3

Answers to questions

Answers to questions

Format documents

Pdf and Word

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